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  3. Pfeiffer to Offer Master鈥檚 Program in Human Resources Studies
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Pfeiffer to Offer Master鈥檚 Program in Human Resources Studies

by Ken Keuffel May 30, 2025

黑料专区鈥檚 new Master of Science in Human Resources Studies (MSHR) program will launch online in August, aiming to meet the growing demand for professionals with the kind of specialized HR knowledge that a master鈥檚 program can provide.

MSHR has emerged at a time when, increasingly, learning HR on the job is becoming a thing of the past. Master鈥檚-level knowledge in HR is needed for an ever-increasing list of responsibilities, including hiring, onboarding, professional development, compliance, conflict resolution, organizational culture, and benefits management.

Dr. Susan Luck, a Professor of Business at Pfeiffer who also serves as Program Director for the University鈥檚 Graduate Schools of Business, is bullish on MSHR’s prospects. She notes that the I-85 corridor towards Greensboro, N.C. has one of the largest needs in the country for specialized people who know HR, according to the Bureau of Labor Statistics.

She and her colleagues undertook a lot of research to discern exactly what businesses and organizations in that area were looking for in an HR professional. MSHR’s curriculum, which can be completed in four semesters, provides some compelling answers.

A course called 鈥淧rofessional Design and Development,鈥 for example, explores 鈥渟upporting a company to the best it can be by developing the employees to the best they can be.鈥

鈥淵ou鈥檝e probably heard the old adage that people do not leave a job; they leave a boss,鈥 Luck said. 鈥淚n actuality, they usually leave a company culture of which the boss is a representative.鈥

When an employee leaves, costs go up, especially if their position is filled again: Luck said that 鈥渢he usual consensus is that it costs at least a position鈥檚 yearly salary鈥 to recruit, interview, hire, and onboard a new employee. A financial loss for the first six to eight months of an employee鈥檚 tenure is incurred as they learn the culture and how to work with colleagues around them. 

鈥淎 strong HR advisor can help the company save significant money by designing plans to keep employees from leaving in the first place,鈥 Luck said.

A course called 鈥淚ndustrial Psychology鈥 will complement 鈥淧rofessional Design and Development鈥 by applying the principles of psychology to the workplace to improve employee well-being, performance, and organizational effectiveness. It focuses on understanding how individuals and groups behave in work settings, and then uses this knowledge to solve problems, improve processes, and enhance the overall work environment.

A course called 鈥淗uman Performance Evaluation and Improvement鈥 explores how HR can help managers evaluate, motivate, and improve performance continuously. Training and development falls in this category as well. The course will help teach how to design effective training courses delivered both in person and virtually.

Luck stressed that each course in MSHR features real-life assignments, in addition to tests and papers. 

鈥淚f the student can use something for his or her current job as the basis of the course projects, that鈥檚 terrific! We would love to see that application,鈥 she said. 鈥淩eal-life application and experiential learning make the content meaningful.鈥

Luck enthusiastically supports an important component of MSHR – a field project in which students will apply all that they have learned to the creation of a real-life HR plan and project, either for their employer, if they are employed, or for a small non-profit, if they are not.

鈥淭his really excites me,鈥 Luck said. 鈥淪tudents get to use their skills in real life, which will add value to their resumes as well as give them something to talk about in interviews.鈥

Pfeiffer is accepting applications for MSHR’s first cohort of students on a rolling basis up until the fall semester start date of Aug. 25. The free graduate application is available at .

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